Accessing information

The Government Information (Public Access) Act 2009 (NSW) (GIPA Act) focuses on making government information more readily available to the community.

This means that all government agencies, such as Greater Taree City Council, must release information unless there is an overriding public interest against disclosure.

Agency Information Guide 

Council’s Agency Information Guide outlines our structure, functions, information held and how the community can access the information and participate in Council’s activities.

Accessing information

Council is committed to open government and provides access to its information in the following ways:

Mandatory release: - This open access information is freely available on Council’s website.

Proactive release

We progressively release information that is frequently requested by the public or is of public interest.  This is available free of charge or at low cost.

Informal release

An Informal Request for information can be made by completing the form

Submit the form by email to 

It is important that you provide an accurate description of the information you are requesting.  Do not ask for “all documents” as requests must be for specific information or groups of documents.

Our information sheet is available here.

Formal application

The release of all other information can be made by completing a Formal Request for Access to Information form (GIPA Application).

  • The application fee is $30.  This includes 1 hour of researching.  After this an additional $30 per hour is charged.
  • Formal GIPA applications should be completed in 20 working days from the date we receive the application
  • If consultation with a third party is required, a further 15 days is allowed.

You will receive a formal determination letter with the requested documents or reasons why a document has been withheld.

Restrictions to the release of documentation

We will grant access to information unless there is an overriding public interest against disclosure of the information in accordance with the Government Information (Public Access) Act 2009 (GIPA Act). 

More information on how government agencies apply the public interest test when determining whether to release information can be obtained from the Information and Privacy Commissioner.

Your review rights

If access to information has been refused, or you are not satisfied with the information received, an appeal against the decision can be lodged by completing a Request for Internal Review Application.  A $40.00 fee is payable for an internal review.

Following the Internal Review decision, if you are still not satisfied, you may appeal to either the Information and Privacy Commissioner or the Civil and Administrative Decisions Tribunal.

Disclosure log

Section 25 of the Government Information (Public Access) Act 2009 states an agency must keep a Disclosure Log .

The Disclosure log records information about access applications made to Council that we believe may be of interest to other members of the public.

Section 26 of the Act sets out the type of information recorded in the disclosure log.

Further information

Our Governance section can assist with further information relating to making a GIPA application or accessing information we hold. 

You can find out more about the  GIPA Act from the Information and Privacy Commissioner at by email at or by calling 1800 472 679 between 9.00am to 5.00pm, Monday to Friday (excluding Public Holidays)